Privacy policy
Last updated: September 25, 2026
At Wood Miniatures, operated by Digital Aura Capital LLC, we respect your privacy and are committed to protecting the personal information you provide when you visit our website or purchase our products.
This Privacy Policy explains what information we collect, how we use it, how we may share it, and the choices available to you.
1. Information We Collect
When you visit our website, create an account, place an order, contact us, or otherwise interact with Wood Miniatures, we may collect information that you provide directly to us.
This information may include:
- First and last name
- Billing and shipping address
- Email address
- Telephone number
- Order and transaction information
- Information you provide when contacting customer support
- Information you provide when subscribing to marketing communications
- Any other information you voluntarily provide to us
We may also automatically collect certain technical information when you browse our website, such as:
- IP address
- Browser type
- Device type
- Operating system
- Pages visited
- Referring website or source
- Approximate location information
- Information about how you interact with our website
This information may be collected through cookies, pixels, analytics tools, and similar technologies.
2. How We Use Your Information
We may use the information we collect to:
- Process and fulfill your orders.
- Process payments.
- Ship your purchases.
- Provide customer support.
- Communicate with you about your orders.
- Respond to questions, requests, or complaints.
- Manage your account, when applicable.
- Improve our website, products, services, and customer experience.
- Understand how visitors use our website.
- Detect, investigate, and prevent fraudulent or unauthorized activity.
- Maintain the security of our website and services.
- Comply with applicable legal and regulatory obligations.
- Send marketing communications when you have provided the appropriate consent or where otherwise permitted by applicable law.
3. Email Marketing
If you choose to subscribe to our marketing communications, we may send you emails about our products, promotions, new products, special offers, and other updates.
You can unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our marketing emails or by contacting us at:
Unsubscribing from marketing communications does not affect transactional emails relating to your orders or other necessary communications.
4. How We Obtain Consent
When you provide personal information to complete a purchase, arrange delivery, contact us, request a return, or otherwise use our services, we may use that information for the specific purpose for which it was provided and for other purposes permitted by applicable law.
Where required by applicable law, we will request your consent before using your information for additional purposes such as certain types of marketing.
You may withdraw your consent to marketing communications at any time by using the available unsubscribe or opt-out mechanisms or by contacting us.
Please note that withdrawing consent does not affect processing that was already carried out lawfully before your withdrawal.
5. Sharing Your Information
We may share personal information with service providers and business partners when necessary to operate our business and provide our products and services.
Depending on how you interact with our website, these parties may include:
- Shopify, our e-commerce platform.
- Payment processors and payment service providers.
- Shipping and fulfillment providers.
- Website hosting and technology providers.
- Analytics and advertising providers.
- Email marketing providers.
- Customer service and support providers.
- Fraud prevention and security providers.
These service providers may process your information only as necessary to provide their services to us or as otherwise permitted by applicable law.
We may also disclose information when required to do so by law, legal process, court order, or governmental request, or when reasonably necessary to protect our rights, property, customers, or the security of our services.
6. Shopify
Our online store is powered by Shopify, which provides the e-commerce platform we use to sell our products and process orders.
Shopify may collect and process information about your activity on our website and information necessary to facilitate purchases and other services.
Payment information is processed through the payment methods and payment providers available at checkout. We do not need to retain your complete payment card information in order to fulfill your order.
For more information about how Shopify handles personal information, please review Shopify's privacy documentation.
7. Payment Information
When you place an order, payment information is processed through the payment provider selected at checkout.
Depending on the payment method you use, your payment information may be processed directly by a third-party payment provider.
We do not intentionally collect or store complete payment card numbers through our website.
Payment providers may process your information in accordance with their own privacy policies and applicable security requirements.
8. Third-Party Services
We use certain third-party services to operate and improve our website and business.
These services may include payment processing, shipping, analytics, advertising, email marketing, fraud prevention, customer support, and other business services.
Third-party providers may process personal information in accordance with their own privacy policies.
When you interact with a third-party service, such as a payment provider or external website, that provider's privacy policy may also apply to the information you provide to them.
9. Analytics and Advertising
We may use analytics and advertising technologies to understand how visitors use our website, measure the effectiveness of our marketing, and improve our products and services.
These technologies may collect information such as your IP address, device information, browsing activity, pages visited, and interactions with our website.
Depending on the tools we use and applicable law, these services may include analytics, advertising, conversion tracking, remarketing, and similar technologies.
10. Cookies and Similar Technologies
Wood Miniatures uses cookies and similar technologies to operate our website, maintain shopping cart functionality, remember preferences, understand website traffic, and improve the customer experience.
Some cookies are necessary for the operation and security of the website, while others may be used for analytics, personalization, or advertising.
Cookies may be placed by us, Shopify, or third-party service providers whose technologies are used on our website.
You may be able to manage or restrict cookies through your browser settings and, where applicable, through the cookie or privacy controls provided on our website.
Disabling certain cookies may affect the functionality of the website, including shopping cart and checkout features.
11. Data Retention
We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including processing orders, providing customer support, maintaining business and transaction records, complying with legal obligations, resolving disputes, and preventing fraud.
The retention period may vary depending on the type of information and the reason it was collected.
12. Data Security
We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of transmission over the Internet or electronic storage system can be guaranteed to be completely secure.
13. International Data Transfers
Because we use third-party service providers and technology providers, personal information may be processed or stored in countries other than the country in which you live.
These countries may have data protection laws that differ from those in your jurisdiction.
Where required by applicable law, we will take appropriate measures regarding the transfer and processing of personal information.
14. Your Privacy Rights
Depending on where you live and subject to applicable law, you may have certain rights regarding your personal information.
These rights may include the right to:
- Request access to personal information we hold about you.
- Request correction of inaccurate information.
- Request deletion of certain personal information.
- Request information about how your personal information is used or shared.
- Opt out of certain marketing communications.
- Exercise other privacy rights provided by applicable law.
To make a privacy-related request, contact us using the information below.
We may need to verify your identity before completing certain requests.
15. Children's Privacy
Our website and products are not intended to knowingly collect personal information from children in circumstances where such collection is prohibited by applicable law.
If you believe that a child has provided us with personal information in violation of applicable law, please contact us so that we can review and address the situation.
16. Third-Party Links
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices, content, or security of third-party websites.
We encourage you to review the privacy policies of any third-party websites you visit.
17. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, website, services, legal requirements, or privacy practices.
When we make changes, we will update the Last updated date at the top of this page and publish the revised policy on this page.
We encourage you to review this page periodically to stay informed about how we handle personal information.
18. Contact Us
If you have questions about this Privacy Policy, want to exercise an applicable privacy right, or have a privacy-related concern, please contact us:
Digital Aura Capital LLC
412 W 7th St
Clovis, NM 88101
United States
Email: support.miniatures@gmail.com
Phone: +1 575-530-4309
Website: Wood Miniatures